How to recognize email scams
There are many types of phishing email scams. Below are two examples of the main types of phishing scams we see. While the details differ, the are all trying to fool you into giving them your account ID & password. Don't fall for this!
From: Admin Center [mailto:firstname.lastname@example.org] [Here is your first clue: the message did not come from an @odu.edu address]
Sent: Tuesday, April 16, 2013 7:39 AM
Subject: Email Quota Alert!!!! [Here is your second clue: we do not have email quotas!]
We are pleased to inform you that Our Admin Center is closing all unused accounts because of the congestion in our mail server. To confirm your account active, you are required to complete your details below and send it to us. This information would be required to verify your account to avoid being closed. [OCCS would never need you to confirm whether your account is active, we would know this from the logs.]
Password: [OCCS will never ask you for your password]
Reconfirm Password: [Really, OCCS will never ask you for your password. Please don't share your password or give it to anybody.]
From: "Bryant, Davina A." <BryantD@trocaire.edu> [Here is your first clue: it did not come from an @odu.edu address]
Date: March 25, 2013, 4:12:50 PM EDT
Subject: 2013 Email Admin system!!! [Usually there will be a generic subject line that looks scary]
As part of our 2013 Upgrade E-mail Security, Admin Support Helpdesk require immediate update on your account information. This is to further boost the storage capacity of your mailbox and to enhance it's ability to receiving and sending emails. [Another clue: doesn't this look sketchy? If you are not sure about something, contact OCCS! Don't fall for it!]
To reactivate your account CLICK HERE<http://helpdesk.some-evil-looking-URL.com/so-don't-click-on-it> [Usually there will be a sketchy looking URL here, the key is that it is not an https:// or .odu.edu address. If you don't see HTTPS or ODU.EDU, then be wary!]
Note that failure to comply to this directives within 24 hours by updating and upgrading you mailbox will leave the administration with no option but to suspend your account from receiving further emails. [The opposite is true! If you fall for this scam, OCCS will have no choice but to suspend your account until you update your password!]
Thank you for your cooperation.
© 2013 Email Admin system. [Looks pretty generic! It doesn't mention ODU or OCCS, so don't fall for it!]
So don't be fooled by phishing emails! If you fall for it, your account will be taken over by a spam artist, and used to send out hundreds of spam emails from your account. This could result in ODU being blocked by major email providers such as Hotmail.com, MSN.com, Yahoo.com, etc. They could also do damage to your account that we may not be able to restore.
If you receive a phishing email and would like to report it, send it to email@example.com & firstname.lastname@example.org
Posted By: Aaron Smith
Date: Mon May 06 09:26:47 EDT 2013