- Theresa Kirchner
- Old Dominion University, 2005
- Major: Marketing/International Business
- Degree: Ph. D.
- Old Dominion University, 2002
- Major: Accounting
- Degree: M.B.A.
- Ingredients of Financial Services Customer Satisfaction: The Case of Credit Card Services
- Conference Name: International Association of Business and Economics
- Sponsoring Organization: International Association of Business and Economics
- Date: 2010
Markowski, E. P.