Student Accounts/Accounts Receivable
Credit Cards are NOT accepted at the Cashier Window!
Cashiering Window Availability
The ODU Office of Finance Cashiering window will be open for in-person transactions during the following dates/times:
As a reminder, ONLY cash, check, and money order payments may be made in person at the Cashiering Windows.
| Effective Spring 2024 Semester Hours may vary during the first week of the Fall and Spring semesters. |
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| Monday, January 8, 2024 - Wednesday, January 10, 2024 |
8:00am - 5:30pm |
| Thursday, January 11, 2024 | 8:00am - 5:00pm |
| Friday, January 12, 2024 |
8:00am - 4:30pm |
| Mondays-Fridays throughout remainder of the semester | 8:00am - 4:30pm |
| Effective Fall 2023 - The Office of Student Accounts & Cashiering will remain open daily during our peak periods, including lunch (12:00pm - 1:00pm daily). |
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The Office of Student Accounts & Cashiering can assist you with all inquiries related to billing, payment due dates, identifying holds and removing financial holds, verifying receipt of outside scholarship payments & direct pay third-party payments, special billing, federal aid, & credit card refunds.
Schedule an Appointment
If you have questions about your student account or departmental deposits, the Cashiering Team is available in person during the times above, or by email at tuition@odu.edu.
Customers can also schedule one-on-one sessions during business hours for individual assistance with a Student Accounts Representative:
Schedule an Appointment
Departmental Appointment Requests
The Student Accounts / Accounts Receivable department not only services student accounts, but is also available to University Business Offices & Units to assist with departmental deposits and other campus payments. Use our scheduling tool above to access department availability or schedule a meeting with an account representative.
You can also reach us at our office email: tuition@odu.edu -- it's not just for student accounts!
About Student Accounts / Accounts Receivable
Since the function of collecting money is monitored very closely by the Commonwealth, it is imperative that departments handling money be aware of all requirements and guidelines.
Student Accounts
Accounts Receivable
- billing of accounts
- returned checks
- refunds
- student account adjustments
- student account corrections
- Perkins loans
- departmental billing
- departmental deposits
Collection of EIN's
Accounts Receivable must have the Employer Identification Number (EIN) prior to processing any billing requests.
Departmental Billing
With the exception of certain auxiliary services, all billing activities are the responsibility of the Accounts Receivable department.
Departmental Deposits
All cashiering transactions must be processed through the Cashiering Office, even if the department posts transactions to Banner.