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ODU Alerts

ODU Alerts

Signing Up

The ODU Alerts system is open to all registered students, faculty and staff of Old Dominion University. Using your MIDAS ID and password to log in, you can register the contact paths that are best for you.

Sign Up/Manage Alerts

Manage Your Account

Users may select up to six different methods of being contacted from ODU Alerts.

Each individual subscriber MUST update their contact information. You are responsible for making all updates or changes to your contact information. Old Dominion does not update your information from other sources.

ODU Alerts is Old Dominion's urgent notification system, comprised of a variety of methods by which the university can contact students, faculty and staff. Ways of contact include:

  • Text messages (SMS) to mobile devices
  • Instant messages (AOL, MSN, and Yahoo)
  • Calls to home, office and mobile phone numbers
  • E-mails to non-Old Dominion addresses.

Alerts will be sent by either University Relations or Old Dominion Police, depending on the nature of the situation.

ODU Alerts is a free service and will not charge you a subscriber's fee from ODU. Standard text message and phone rates from your phone provider will apply.

How It Works

ODU Alerts allows you to list up to six contact methods. During an urgent situation, the ODU Alerts system will begin cycling through your points of contact to deliver the alert, starting with the first available. When you receive the message, it is very important that you confirm receipt when prompted. If no confirmation is received, ODU Alerts will continue cycling through your points of contact.

It will be used only for emergency notifications which can be sent via text message (SMS), instant message (IM), phone numbers (mobile, local residence, office, other) or non-Old Dominion e-mail. You do not need to provide your Old Dominion e-mail address; the university will continue to broadcast alert messages to Old Dominion e-mail addresses.

If you decide not to sign up you will not receive notification via your preferred contact methods. You will continue to receive e-mail notification at your Old Dominion e-mail address; you will have access to the Old Dominion weather/emergency telephone hotline; and you will be able to find the emergency information at the Old Dominion homepage.


When ODU Alerts May Be Activated

Near Term Action Required

There is a required near term action on the part of the University community, including but not limited to:

  • Sheltering from a storm;
  • Cancelling classes;
  • A dangerous situation on campus that could impinge on personal safety either locally or generally, such as a chemical spill, bomb threat, or dangerous person.

Ongoing Threat

ODU Alerts will also be used when the Old Dominion Police Department or senior administration determines that there is an ongoing threat to the University community by the presence of certain persons or when the timeliness of the notice may assist in locating an offender.


How Will I Know It's an ODU Alert?

If it is an ODU Alert the sender will have the following information:

Method Sender Information
Text Message 893-61
Phone Call 757-683-3001
E-mail odualert@odu.edu
Yahoo Instant Message nnnp1a1 or nnnp1a2
MSN Instant Message nnnalertp1a1@3nonline.com or nnnalertp1a2@3nonline.com
AIM Instant Message nnnalert5 or nnnalert6

Depending on the type of emergency, Old Dominion may or may not send messages according to the preference ranking indicated in your account.

Testing

The University plans to test the system on a regular basis, at least once per semester. The campus community will be notified in advance of such tests.

How will I know the difference between an ODU Alerts test message and a real alert?

If the message is a test of the system, it will be delivered with the subject line "TEST: ODU Alerts." Any message that does not include the word "test" is an urgent message. Urgent messages will carry subject lines including, but not limited to, "Safety Timely Warning," "Emergency Notification" and "Weather Alert."



Listing Parents or Spouses

ODU Alerts is intended to communicate urgent information to students, faculty, and staff on campus during an emergency. For that reason, it is very important that you carefully consider your points of contact. Remember that the system cycles through your points of contact until receipt is confirmed. If, for example, you list your first point of contact as your cell phone and your second and third as your parents' numbers, you risk not receiving the message in a timely manner or at all if you are unavailable on your cell phone at the time of an emergency. If you still wish to include parents, spouses, or others among your points of contact, we strongly suggest listing yourself as the first several points of contact.

Privacy Notice

The contact data you enter will be provided to a third party for purposes of notifying you in the event of an emergency. No identifying information (such as your name, etc.) will be provided to the third party vendor. The third party vendor has agreed that they have no right to use your contact information for any purpose other than notifying you via ODU Alerts. They do not have rights to sell, disclose or trade your contact information. When required by law (e.g.. in compliance with a subpoena or court order) your contact information may be disclosed.

Only the individuals employed by Old Dominion who must use this information to administer and manage ODU Alerts will have access to your contact information.

Deactivation

Your subscription may be deactivated if you leave the university; if your Old Dominion affiliation changes and you are no longer a registered student; or it has been determined (after due process) that you have intentionally abused or harmed the system.

You will not be notified when your subscription is deactivated because of a change in affiliation.

Answers to Commonly Asked Questions

How is my contact information updated for ODU Alerts?

Each individual subscriber must update their contact information at www.odu.edu/alerts. You are responsible for making all updates or changes to your contact information. Old Dominion does not update your information from other sources.

Does Old Dominion correct my personal contact information when it is wrong?

Old Dominion will not verify the accuracy of the data you enter. If the contact data that you enter is not accurate, it will remain inaccurate until it is changed by you. In cases where individuals have entered incorrect telephone numbers and the actual telephone number holder contacts ODU and can verify they are the holder of the number, the number will be deleted and you will be notified via your ODU email address that the incorrect information has been removed.

Does Old Dominion use ODU Alerts contact data to update other university systems?

The contact data you provide will not be used to update any other Old Dominion systems.

Will my contact information be shared with anyone?

The contact data you enter will be provided to a third party for purposes of notifying you in the event of an emergency. No identifying information (such as your name, etc.) will be provided to the third party vendor.

The third party vendor has agreed that they have no right to use your contact information for any purpose other than notifying you via ODU Alerts. They do not have rights to sell, disclose or trade your contact information. When required by law (e.g.. in compliance with a subpoena or court order) your contact information may be disclosed.

Only the individuals employed by Old Dominion who must use this information to administer and manage ODU Alerts will have access to your contact information.

How can I be sure you will not use my contact information for a purpose other than an emergency?

If, for any reason, a decision is made to use the ODU Alerts Automated Notification System for anything other than an emergency, you will be notified and given the opportunity to subscribe to the other service before your contact information is used for dissemination of non-emergency information through ODU Alerts.