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Residential Network

ResNet (Residential Network)

Student Helps Friend With Homework

The Residential Network (ResNet) is managed by the Information Technology Services office (ITS). ResNet's goal is to provide high quality data, voice, and video services to students living in the university residence halls, and the university village apartments. This program is supported by professional and student staff who provide technological services and support for high speed internet access, local phone service, cable television, and personally owned computers.

We believe that information technologies will continue to grow and be an integral part of academic and residential life at Old Dominion University. From this premise, we are developing ways to expand students awareness and skills by:

  • Providing students with a secure network environment to allow for access to all available online resources
  • Offering consultation and support in a residential environment where students are helping other students maintain and protect their computers.
  • Educating students about popular programs that consume bandwidth and to secure their computer while they are connected to the university network.

Services

Wireless Network

Wireless internet is provided for all ODU Residence Halls. Configure your mobile device to connect to ODU's wireless network using the link below. To determine if your device can connect to the ODU Wireless Network, see here.

ODU Wireless Networks

Old Dominion University's wireless network coverage is available in all academic buildings and 99% of outdoor spaces on campus.


MonarchVision Cable TV

Monarch Vision Cable TV service is provided in all Residence Halls. You will need a Cable-ready TV and a coaxial video cable in order to connect. You can purchase a cable at the Monarch Techstore in Webb Center or any electronics retailer.

Campus Cable Network

Monarch Vision Cable TV service is provided in all Residence Halls. You will need a Cable-ready TV and a coaxial video cable in order to connect. You can purchase a cable at the Monarch Techstore in Webb Center or any electronics retailer.


Can I order premium channels like HBO or Showtime? What about Pay-Per-View?

Premium movie channels and pay-per-view are not available on MonarchVision. However, we do offer our own premium movie channel, the Campus Movie Channel (ODU20), as part of the basic service.

Do we have digital/HD channels?

Yes. To view these channels, you will need a QAM tuner. If your TV was produced after 2006 then it more than likely has this tuner built in. If you are unsure if your TV has this feature, check by looking for 'ATSC/QAM Tuner' in the TV owner's manual or on the packaging box. You may also see the label 'DCR' which means Digital Cable Ready. If your TV does not have a QAM tuner, you can purchase one to hook up to your television externally. *NOTE- once you have installed a QAM tuner on your TV, you will need to run the Auto Program function to add any digital/HD channels that are offered.


To Connect

Simply screw one end of your video cable into the threaded coax jack on the wall plate. Screw the other end into the appropriate coax connector on your TV. If your set-up only includes a TV, make sure your video cable runs from the wall jack to the IN or ANTENNA jack on your TV.

If your set-up consists of a TV and a DVD player, make sure your video cable runs between the wall jack and the IN or ANTENNA jack on your DVD player. Next, make sure you have a second cable running from the OUT jack on the DVD player to the IN or ANTENNA jack on your TV. Please see the manufacturer's instructions for proper set-up, as ResNet will only provide support for the connection between a TV and the wall jack.

Your TV tuner should be set to CABLE or CATV. This may be an actual switch on the unit or it might be something you program through a menu on your TV screen. Make sure you have run the auto-program feature in order for your TV to search for and memorize all of the available cable channels.

We recommend that you bring the manual and any remote controls that came with your TV since the programming menus on many TV's can only be accessed via the remote control.

Ethernet Connectivity (Wired Internet)

To connect your computer, gaming or other device to ODU ResNet, you will need to request activation of your wired port by visiting the Port Activation Page. The port will be activated for the duration of 3 semesters (Fall, Spring, and Summer) and will have to be reactivated at the beginning of every Fall semester. You will also need a RJ-45 cable. You can purchase a cable at the Monarch Techstore in Webb Center or any electronics retailer.

To Connect

Once your wired port is active, connect one end of your RJ-45 cable into the appropriate red/pink jack which should read "T1-DXXX" on your wall. Connect the other end to your device.

Game Consoles

Game Consoles

Students Play Video Games Together

To connect a gaming console to the internet, students must first activate their room's data port by completing a Port Activation request. The port will remain active until the following Fall semester at which time it will have to be reactivated. Use of this port requires an RJ-45 network cable, available at the Monarch Techstore.

Once the port is active, submitting the ResNet Gaming Device Form will allow the device to pass ResNet authentication. To complete the form, students need the number of their data port, the type of device being activated and that device's MAC address. That address is a 12 digit number that can be found in the network settings section of most devices. The guide below shows the path to the MAC address on common game consoles.

To Connect:

Once your wired port is active, connect one end of your RJ-45 cable into the appropriate red/pink jack which should read "T1-DXXX" on your wall. Connect the other end to your device.

Finding your MAC Address

Console
Path to MAC Address
Xbox 360 System Settings > Network Settings > Configure Network > Additional Settings > Advanced Settings
Note: the 360 must be connected to an active port to view its MAC address.
Xbox One Settings > Network > Advanced Settings
Playstation 3 Settings > System Setttings > System Information
Playstation 4 Settings > System > System Information
Wii (with LAN adapter) Wii > Wii Settings > 2nd Page > Console Information

Wireless Game Console Access

Wireless game consoles, like the Sony PSP, Nintendo DS and Nintendo Wii, are unable to authenticate to the ODU wireless network, and therefore cannot be connected to campus internet. Nintendo Wii users can purchase the Wii LAN adapter to connect their Wii to ResNet. Please note that ResNet does not accept 3rd party Wii adapters. To determine if your device can connect to the ODU Wireless Network, see here.

Local Telephone

Local Telephone service is available for a fee in the Residence halls. You will need any type of standard telephone and a RJ-11 telephone cord. You can purchase a cord at the Monarch Techstore in Webb Center or any electronics retailer. Please contact the Housing and Resident Life Office if you would like to utilize this service.

To Connect

To use the phone service, connect one end of your RJ-11 cord into the appropriate blue/black jack which should read "T1-T-XXX" on your wall. Connect the other end to your phone. Pick up the phone to make sure you are getting a dial tone. All on-campus phones are required to dial 9 first to make any call.

Notebook Support

Mobile Monarch Notebooks
The ITS Service Center (1543 Webb Center) is an authorized warranty repair center for Apple and Dell. Service on your Mobile Monarch computer can be done at our on-campus service center, so you don't have to wait for a service technician to come to you or for your notebook to travel to some out-of-state service center. Please note that the ITS Service Center only repairs notebook models available through the Mobile Monarch program.

  • Most warranty repairs are completed within 24-48 hours.
  • Loaner notebooks are available to students while repairs are being made if their notebook will be in for servicing for an extended period of time. Loaners are only available to students who purchase through the Mobile Monarch program.

Non Monarch Mobile Notebooks
The ITS Service Center will follow the guidelines below when supporting non Mobile Monarch Notebooks:

  • Specific drop-off times
    • Monday - Thursday 10 - 11am; 3 - 4pm; 6 - 7pm
    • Friday 10 - 11am only
  • Limited software assistance will be provided for notebooks that meet or exceed the hardware specifications
    • If unable to resolve issues after a 2-hour diagnostic period, technicians will offer to format hard drive, reload operating systems (with current patches), and McAfee Anti-Virus software or return notebook to student as is.
  • Notebook models not availble through the Mobile Monarch Student Notebook Program are not eligible for hardware support.
  • Loaner notebooks are not available.

Securing Your Computer

Hardware/Software Guidelines

General Device Connectivity Support

Most mobile devices require either a wired or wireless network connection. The below table will help to determine which connection is best. To determine if your device can connect to the ODU Wireless Network, see here.


Product

Wired Network

Wireless Network Other Information

Desktops and Laptops

Windows XP, Vista, 7,8, MAC OS X, Linux (Ubuntu), Chrome OS

X

X

MonarchODU is recommended due to better security mechanisms

Port Activation Request

Digital Media Devices

Apple TV 1st generation

X

Port Activation Request

Email itshelp@odu.edu with MAC Address

(Bonjour services, such as AirPlay and AirTunes are not supported)

Apple TV 2nd generation (5.1 and above)

X

X

Port Activation Request

Email itshelp@odu.edu with MAC Address

(Bonjour services, such as AirPlay and AirTunes are not supported)

Blu-Ray players and Internet Connected TVs

X

Port Activation Request

Email itshelp@odu.edu with MAC Address

Roku, Zune, Slingbox, Tivo etc.

X

Port Activation Request

Email itshelp@odu.edu with MAC Address

Chromecast

N/A

N/A

e-Readers

Kindle Fire/HD

X

MonarchODU is recommended due to better security mechanisms

Kindle DX and Keyboard

N/A

N/A

Use a direct USB connection to network connection computer

Nook Color/HD

X

MonarchODU is recommended due to better security mechanisms

Nook v1.5

X

Use AccessODU

Game Consoles

Nintendo Wii and Wii U

X

The Wii requires a Wii LAN adapter

Port Activation Request

Game Console Registration

Nintendo DS, DSi, 3DS

N/A

N/A

Playstation systems (PS2, PS3 and PS4)

X

Port Activation Request

Game Console Registration

Playstation Vita, PSP

N/A

N/A

Xbox systems (Xbox 360 and Xbox One)

X

Port Activation Request

Game Console Registration

Handheld Devices

Smartphones (iPhone, Android, Windows Phone 7/8, Blackberry, etc.), iPods, and Tablets

X

MonarchODU is recommended due to better security mechanisms

Google Glass

X

Use MonarchODU -
Setup Guide

(A special app is required - GlassWifiConnect)

Wireless Printers

Various

N/A

N/A

Use a direct USB or Bluetooth connection


Guides








Policies

Residential Network Policy

ResNet is a service provided by Old Dominion University Housing Services and maintained by the Office of Computing and Communication Services for the purpose of enhancing and supporting the educational experience of students residing in University housing by providing limited high-speed Internet access and access to on-line University resources.

The ResNet service is provided "AS IS" without warranty of any kind, including but not limited to: warranty to be error free; available without interruption or degradation; secure; or suitable for any particular purpose. Old Dominion University shall not be held liable for any damages (including loss, damage or exposure of data or access) occurring as a result of any connection to ResNet, including any damage resulting from access of any
material via a ResNet connection.

Users of the ResNet service are expressly prohibited from:

  • Allowing unauthorized persons to access ResNet.
  • Connecting a hub, router or similar device to ResNet.
  • Connecting a private network or any other network to ResNet.
  • Running any type of server on the ResNet network, including but not limited to MP3, game, web, gopher, e-mail and FTP servers.
  • Forging another's identity, including the sending of forged e-mail or other messages.
  • Sending network data with forged or incorrect source addresses.
  • Using ResNet for financial gain.
  • Copying of University owned or licensed information.
  • Disrupting or attempting to disrupt any kind of network service.
  • Performing any type of scanning or probing of other systems or services.
  • Sending traffic, protocols or packets of an abnormal nature.
  • Using diagnostic programs or services that measure network bandwidth or performance.
  • Unlawfully distributing or duplicating copyrighted information, including audio, video, software and other data as expressly prohibited by University Policy.

ResNet users are responsible for all activity originating from their assigned physical network hookup and authenticated network login, regardless of whether or not they generated it, are aware of the nature of the activity, or are aware of having violated any policy or law.

ResNet polices are supplemental to University, local, state, and federal policies and regulations. Users of ResNet are encouraged to regularly review all applicable University policies, as well as local, state, and federal policies and regulations. Changes to these and other policies may be made at any time without notice. Any violation may result in University disciplinary action (including but not limited to termination of access, eviction from University Housing, suspension or expulsion), and/or local, state, or federal prosecution.

Housing Services and the Office of Computing and Communication Services reserve the authority to terminate any computer connection, account, access or other service, at any time without notice for suspected violations or to protect the University or related resources.

Acceptable Usage Statement

Residents are granted access to computing, networks, and information stored electronically contingent upon their prudent and responsible use. Access is granted to the individual and no individual can transfer or share access with another. You may not (1) use information or resources for any illegal or unauthorized purpose or act, including violate any state or federal laws or any established policies or procedures of the University or ResNet; (2) participate in any behavior that unreasonably interferes with the fair use of other customers or harms them in any way; (3) use resources or information for a commercial purpose. Misuse of computing, networking, and information resources may result in severe consequences; include the termination of access to these resources.

DMCA

DCMA Information

Learn about the University's compliance with the Digital Millennium Copyright Act.