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Student Email

Student email accounts are activated automatically as part of the MIDAS account creation process.The Old Dominion University email system is the official electronic mail system for receiving course-related communications, policies, announcements and other information.

Old Dominion University student email accounts are provided through Gmail and serve as a vital communication link between students and University administrators, departments and faculty members.

For help on how to use your ODU Gmail account, see the Gmail Support page.

Who is eligible for an account?

All main campus and Teletechnet undergraduate or graduate students registered for the current or future semester(s) are eligible. Newly admitted undergraduate and graduate students are also eligible for a student email account upon admission.

Students must first activate their MIDAS account at midas.odu.edu; once you have activated your MIDAS account, your email account will be accessible after about 10 minutes.

There are several ways to access your student email account:

  1. Access your email, news & announcements, University services, and much more at your myODU portal (http://my.odu.edu)
  2. Visit http://monarchs.odu.edu/
  3. Go to any of Google's service pages (Gmail, Drive, Docs, etc.), enter in your student@odu.edu address (NOT student@gmail.com), and leave the password blank, then click sign in, and you will be automatically redirected to ODU's login page. Once you are on this page, you will then log in with your MIDAS ID & password.
  1. Use labels in Gmail as a way to categorize or tag items and make them more searchable.
    More: https://support.google.com/mail/answer/118708
  2. For most messages in Gmail, archiving is preferable to deleting. You should delete mail that you really and truly don't need, but if there's ever a doubt in your mind, just archive it.
    More: https://support.google.com/mail/answer/6576
  3. Use Search in Gmail the same way you use Google to search the web by typing in keywords to find messages in your account.
    More: https://support.google.com/mail/answer/6593
  4. Use filters to automatically sort and apply labels to mail.
    More: https://support.google.com/mail/answer/6579
  5. Use stars to mark special messages or as a visual reminder for ones needing follow up on or to provide an easy way to spot certain items in your inbox.
    More: https://support.google.com/mail/answer/5904
  6. Keyboard shortcuts are available for Gmail to help you save time and navigate your inbox. Suggested shortcuts are available at https://support.google.com/mail/answer/6594
  7. Use the ITS guide to setting up your student Gmail on a mobile device to provide easy access for frequently checking new messages.
  8. Unsubscribe from anything that is causing clutter in your inbox. This will allow you to focus on the more important messages. If you do want to receive ads or other subscription information in your Gmail account, use filters to send them directly to another folder. This will keep your inbox clean.
  9. Use Gmail's built-in feature to help identify legitimate emails from the top company's whose messages are spoofed. Go to "Settings", then "Labs," and find "Authentication icon for verified senders." Enable it. Whenever you get an email from a company like Ebay or PayPal, you'll see a little key next to their name if the message is legitimate.
  10. Use Google Help pages for assistance with common issue. https://support.google.com/mail/

For more Gmail tips, see http://learn.googleapps.com/tips-and-tricks/tips-and-tricks.

Who is eligible for an account?

All main campus and Teletechnet undergraduate or graduate students registered for the current or future semester(s) are eligible. Newly admitted undergraduate and graduate students are also eligible for a student email account upon admission.

How do I forward my student email to another email account?

Please reference the Gmail instructions for how to forward or un-forward your email account to another account:

I have forgotten my student email password or would like to change it. How do I get a new password?

If you have lost or forgotten your student email password or would simply like to change your password, you may set a new password for yourself via MIDAS (Monarch IDentification and Authorization System).

The new MIDAS password will also be your student email password.

How long can I keep this email account?

ODU student email accounts are meant for active ODU students, or graduated alumni. If you have not graduated, or registered for a class in 3 semesters you will receive a warning notice that your account will be purged, and thereafter the account will be deleted.

Alumni will retain their ODU student email account permanently at no charge. As an alumni you may see advertisements as with a normal Gmail account. The advertisements will not be in the form of an email, but part of the Google interface; ODU students will not see these advertisements.

I accidentally deleted something, can ITS restore it for me?

ITS has no access to student accounts in Gmail. We are unable to restore any data or access your mailbox. Nor can we restore individual messages or mailboxes.

What is the size limitation for individual emails?

We have a 20 MB size limit imposed, meaning that no email may be larger than 20 MB. If you try to send a message with attachments that add up to more than 20 MB, then the message will bounce. If someone tries to send you an email that is over 20 MB, it too will bounce.

My email keeps going to the SPAM folder in Gmail, can ITS fix this?

ITS has no control over spam settings in Gmail. However, if you add email addresses to your contacts in Gmail, then email from them will never be marked as spam.