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Department of Veterans Affairs Information

VA Contact Information

Education matters (VA eligibility, status of current VA benefit check)
Buffalo, NY
(888) 442-4551 (GI BILL1)
FAX: (716) 857-3196
Online at www.gibill.va.gov/

All other VA related issues (e.g., VA home loans)
Roanoke, VA
(800) 827-1000

Department of Veterans Affairs Forms

All VA forms can be found on the VA website.

You can contact the Department of Veterans Affairs for information on the following topics:

  • Electronic Application Form
  • Education Benefit Programs
  • Ask a Question
  • Education Forms
  • News
  • FAQs
  • Foreign Schools
  • Regulations and Policies
  • Projects
  • School Officials
  • Other Links

SMART Transcript

An official transcript endorsing and recommending college credit for military education and training and recognized by the American Council on Education (ACE) increases college credit awarded, enhances opportunities to complete a college degree, and offset tuition assistance costs through increased college and university recognition of military schools and experience for credit.

SMART is now available to document ACE-recommended college credit for military training and occupational experience. The primary purpose of SMART is to assist service members in obtaining college credit for their military experience. SMART will eventually replace the DD 295, the Application for Evaluation of Learning Experiences during Military Service, which is the form currently submitted to colleges by Sailors and Marines to verify their military experiences. The DD 295 may still be necessary to document some training and experience that is not contained in and cannot be added to current personnel and training databases.

For complete information, see SMART on the web.

Tuition Assistance

Students who wish to use both Tuition Assistance and G.I. Bill benefits during the same semester (not for the same classes) must notify the site director or Veterans Affairs Services staff in writing, or e-mail vaservices@odu.edu, or fax a copy of the Veterans Clearance Form and the Tuition Assistance Authorization Form to 757-683-5357, indicating the classes to be submitted for G.I. Bill benefits. The Tuition Assistance Authorization Form will be sent to the Office of Finance for processing.

Questions about tuition assistance should be directed to the Office of Finance at tuition@odu.edu.