Customer Relations Employee of the Year (CREY)

Recognizing Superior Customer Relations Service

The Customer Relations Employee of the Year Award Program is sponsored by the Human Resources Department and was established to recognize and reward the individual who best exemplifies the University's commitment to deliver positive customer relations service; to direct attention to the employee's contribution to enhancing the image of Old Dominion University; and to demonstrate the University's appreciation and acknowledgment of exceptional customer relations performance. The award consists of an engraved plaque, $500 cash, and three days of recognition leave (if classified).

 

Award Includes:

Engraved Plaque

$500 Cash

3 Days Recognition Leave

2024 Customer Relations Employee of the Year Nominations

Hello Monarch Community! The Old Dominion University (ODU) Department of Human Resources is pleased to announce that nominations for the 2024 Customer Relations Employee of the Year are now OPEN!  This award recognizes the Classified or Hourly employee who best exemplifies the University's Core Values. The Customer Relations Employee of the Year award winner will be announced at the Annual Recognition Program on Friday, April 5, 2024. The award recipient will receive an engraved plaque, $500 cash, and three days of recognition leave (if classified).

Who is Eligible for this award? -  Non-Probationary Classified Staff and Hourly (Wage) Employees. This means the employee has worked at least 1 year at the University and has successfully completed their probationary period. Applications for employees who are currently in their probationary period will not be considered. Classified Employees who received a "Contributor" or "Extraordinary Contributor" on their 2023 Annual Non-Probationary Classified Performance Evaluation are eligible for this award. Classified Employees who received a "Below Contributor" rating on their 2023 Annual Non-Probationary Classified Performance Evaluation are ineligible for this award.

Criteria for selection - Nominees should demonstrate a commitment to one or more of the University’s Core Values (see descriptions below) as shown within the Forward-Focused Strategic Plan. Details and examples strengthen nominations, so please be detailed and thorough when providing your feedback. If you wish to include documentation to support your nomination, please attach it to the appropriate section in the nomination submission form. Documentation will not count as a substitution for filling out the required fields in the nomination submission form. 

  • Accessibility: Nurture an accessible culture that grants educational, social, professional, and scholarly opportunities for all members of our diverse community.
  • Collaboration: Foster a sense of collaboration through synergistic approaches and shared governance.
  • Excellence: Pursue excellence through student success and faculty and staff achievements.
  • Global Engagement: Promote global engagement through intercultural understanding, shared knowledge, and innovative approaches to advancing international collaborations and stewardship.
  • Inclusion: Commit to building an inclusive community that encourages empathy, mutual understanding, and the recognition of differences.
  • Innovation: Leverage our strengths to cultivate and educate the next generation of innovators by solving today’s regional and global demands and addressing tomorrow’s challenges.

Nominations can be submitted via the 2024 Customer Relations Employee of the Year Nomination Form.  All nominations and additional documentation must be received no later than 5:00pm on Friday, February 23, 2024. Note: If you wish to nominate multiple employees, please fill out a form for each employee you wish to nominate.

Please contact the Employee Relations department  by email (employeerelations@odu.edu) or phone  (757-683-3394) if you have any questions or need support filling out this form.

A Human Resources representative chairs a selection committee which includes representatives from across the campus community as well as the winner from the previous year. The committee will review all submitted materials and meet to decide which nomination best documents the criteria for the award. Nominees will be invited to attend the annual recognition program where the winner will be announced on Friday, April 5, 2024

Please contact the Employee Relations department by email (employeerelations@odu.edu) or phone (757-683-3394) if you have any questions.

Hello Monarch Community! The Old Dominion University (ODU) Department of Human Resources is pleased to announce that nominations for the 2024 Customer Relations Employee of the Year are now OPEN!  This award recognizes the Classified or Hourly employee who best exemplifies the University's Core Values. The Customer Relations Employee of the Year award winner will be announced at the Annual Recognition Program on Friday, April 5, 2024. The award recipient will receive an engraved plaque, $500 cash, and three days of recognition leave (if classified).

Who is Eligible for this award? -  Non-Probationary Classified Staff and Hourly (Wage) Employees. This means the employee has worked at least 1 year at the University and has successfully completed their probationary period. Applications for employees who are currently in their probationary period will not be considered. Classified Employees who received a "Contributor" or "Extraordinary Contributor" on their 2023 Annual Non-Probationary Classified Performance Evaluation are eligible for this award. Classified Employees who received a "Below Contributor" rating on their 2023 Annual Non-Probationary Classified Performance Evaluation are ineligible for this award.

Criteria for selection - Nominees should demonstrate a commitment to one or more of the University’s Core Values (see descriptions below) as shown within the Forward-Focused Strategic Plan. Details and examples strengthen nominations, so please be detailed and thorough when providing your feedback. If you wish to include documentation to support your nomination, please attach it to the appropriate section in the nomination submission form. Documentation will not count as a substitution for filling out the required fields in the nomination submission form. 

  • Accessibility: Nurture an accessible culture that grants educational, social, professional, and scholarly opportunities for all members of our diverse community.
  • Collaboration: Foster a sense of collaboration through synergistic approaches and shared governance.
  • Excellence: Pursue excellence through student success and faculty and staff achievements.
  • Global Engagement: Promote global engagement through intercultural understanding, shared knowledge, and innovative approaches to advancing international collaborations and stewardship.
  • Inclusion: Commit to building an inclusive community that encourages empathy, mutual understanding, and the recognition of differences.
  • Innovation: Leverage our strengths to cultivate and educate the next generation of innovators by solving today’s regional and global demands and addressing tomorrow’s challenges.

Nominations can be submitted via the 2024 Customer Relations Employee of the Year Nomination Form.  All nominations and additional documentation must be received no later than 5:00pm on Friday, February 23, 2024. Note: If you wish to nominate multiple employees, please fill out a form for each employee you wish to nominate.

Please contact the Employee Relations department  by email (employeerelations@odu.edu) or phone  (757-683-3394) if you have any questions or need support filling out this form.

A Human Resources representative chairs a selection committee which includes representatives from across the campus community as well as the winner from the previous year. The committee will review all submitted materials and meet to decide which nomination best documents the criteria for the award. Nominees will be invited to attend the annual recognition program where the winner will be announced on Friday, April 5, 2024

Please contact the Employee Relations department by email (employeerelations@odu.edu) or phone (757-683-3394) if you have any questions.

Past Winners

2024 Kimberly Payne
2023 Linh Nguyen
2022 Rob Wells
2019 Joe Blanchard
2018 Deidre Hall
2017 Lilian Thompson
2016 Justin Mason
2015 Ardena Jordan
2014 Jimmy Patel
2013 Lanah Stafford
2012 Cheryl Woods
2011 Howard Wyle

2010 Donald Nash
2009 Harry Boucicaut
2008 Shannon Eggers
2007 Frankie Lopez
2006 Scott Harrison
2005 Patricia Capezio
2004 Sheila Harris
2003 Marla Harvey
2002 David Robichaud
2001 Linda Barnes
2000 Sue Parker