Theresa A. Kirchner Ph.D.

Ph.D. in Marketing/International Business, Old Dominion University, (2007)

M.B.A. in Accounting, Old Dominion University, (2002)

Member, Business Continuity Institute (MBCI)

Sponsoring Organization: Business Continuity Institute (BCI)

Date Obtained: 2011-01-01

Master Business Continuity Professional (MBCP)

Sponsoring Organization: Disaster Recovery Institute International (DRII)

Date Obtained: 1998-01-01

Research Interests

Strategic Management/Marketing of Nonprofit Arts Organizations
Organizational Business Continuity Planning
Organizational Risk Management
Financial Services Management

Articles

Kirchner, T. A., Golden, L. L. and Brockett, P. L. (2022). Optimizing Utilization of Scarce Resources to Produce Artistic Outputs. Arts and the Market / Emerald Publishing 12 (3/Fall) , pp. 181-196.

Kirchner, T., Markowski, E. P. and Ford, J. B. (2018). Nonprofit Cultural Alliances: Initiatory Qualitative and Empirical Examinations of an Emergent U.S. Phenomenon. The Journal of Arts Management, Law, and Society 48 (1) , pp. 1-16.

Kirchner, T. and Rentschler, R. (2015). External Impact of Arts Management Research: An Extended Analysis. International Journal of Arts Management 17 (3) , pp. 46-67.

Kirchner, T. A.. (2015). External Marketing of Arts Management Research: An Extended Analysis. International Journal of Arts Management 17 (3) , pp. 46-67, 93.

Ford, J. B. and Mottner, S. (2013). Entrepreneurial Marketing of Nonprofit Arts Organizations. Social Business 3 (2) , pp. 107-122.

Kirchner, T., Ford, J. B. and Mottner, S. (2012). Disruptive Marketing and Unintended Consequences in the Nonprofit Arts Sector. Arts Marketing: An International Journal 2 (1) , pp. 70-90.

Aaltonen, P., Markowski, E. P. and Kirchner, T. (2012). Technology Satisfaction and Effects on Overall Customer Satisfaction in the Banking Industry. European Journal of Business Research 12 (2).

Kirchner, T. (2011). Opportunities and Tips for Leveraging Public Support for Your Business Continuity Program. Disaster Recovery Journal 24 (3).

Book Chapters

Kirchner, T. A., Ford, J. B. and Mottner, S. (2020). Entrepreneurial Marketing in the Context of Strategic Management/Marketing of Arts Organizations Edward Elgar Handbook of Entrepreneurship and Marketing (pp. 402-417) Cheltenham: Edward Elgar Publishing.

Conference Proceeding

Kirchner, T. A. and Ford, J. B. (2019). Cross-Cultural Examination of Arts Sector Governmental Policies and Development of Standardized Economic Analyses: An Abstract Finding New Ways to Engage and Satisfy Global Customers Proceedings of the 2018 Academy of Marketing Science (AMS) World Marketing Congress (WMC) (pp. 25-26) Developments in Marketing Science: Proceedings of the Academy of Marketing Science / Spring, Cham.

Presentations

Markowski, E. P., Aaltonen, P. and Kirchner, T. ( 2010). Ingredients of Financial Services Customer Satisfaction: The Case of Credit Card Services Annual Meeting of the International Association of Business and Economics .

• 2022: Certificate of Achievement , Disaster Recovery Journal
• 2022: 2022 Emerald Literati Award - Outstanding Reviewer for Arts and the Market Journal in 2021, Arts and the Market Journal
• 2021: LeADERS Certificate of Participation/Completion, ODU Office of Academic Success Initiatives & Support
• 2021: Most Valuable Player (MVP) Award, Association of Continuity Professionals (ACP)