Attention

Cash is no longer accepted for transactions at Monarch Card & Business Services. You can pay using Debit, Visa, Mastercard, Discover, and/or American Express. Thank you for understanding.

Monarch Hall

Mission

The mission of Monarch Card & Business Services is to improve the quality and convenience of ODU campus life. Convenience, simplicity, access and ensuring security -- one card for all your needs!

Monarch Card & Business Services manages identification card production, security, and card technology for all students, faculty, and staff throughout the Old Dominion University campus community.

Contact

Monarch Card & Business Services

Office Hours: M-F 8:00 a.m. - 5:00 p.m.
Summer Hours: M-F 9:00 a.m. - 4:00 p.m.

Student ID

Student ID

Faculty/Staff ID

Faculty/Staff ID

Your ID card is your official University identification card and access credentials for the campus. Please do not put holes in your ID card because the holes will make the card inoperable. There is a $15 charge for a replacement.

What does the $4 fee cover?
The fee covers new Smart Card Technology that increases card security and campus safety.

Where can I use it?

Your new ID card is a multi-functioning campus ID. It allows for access and services throughout the campus and should be carried on you at all times.

  • Admittance to events on campus including select home athletic events
  • Classroom swipes for select classes requiring a swipe for attendance
  • Campus libraries and Testing Centers
  • Printing and copying
  • New Feature: PNC Bank account linking

PNC is making it easier for you to keep track of your money at Old Dominion University. You'll find a PNC branch in the North Mall of the Webb Center and seven PNC ATMs on campus. And with PNC Virtual Wallet Student®, managing your money is easier too.

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odu-debit-card-single

As an ODU University student and PNC customer, you can link your bank account to your Monarch ID Card and use it at PNC ATMs and other merchants. You can even request a PNC Bank Visa ® debit card designed just for Old Dominion University. For more information, click here.

 

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pnc banner

Select business and local events may offer ODU student discounts.

Monarch Plus Account:
  • This account serves as a University prepaid debit account that serves to make purchases at many on-campus locations, including all dining locations, select vending machines, select printers, the University Bookstore, Monarch Techstore, the Health Center, and more.
  • Monarch Plus purchases can be made at select off-campus locations.
Meal Plans and Flex Points:
  • Meal Plans are ODU's way for students to purchase food on campus, per semester.
  • Flex Points are tax-free points to be used at select Monarch Dining locations.

  • Admittance to events on campus including select home athletic events
  • Classroom swipes for select classes requiring a swipe for attendance
  • Campus libraries and Testing Centers
  • Printing and copying
  • New Feature: PNC Bank account linking

PNC is making it easier for you to keep track of your money at Old Dominion University. You'll find a PNC branch in the North Mall of the Webb Center and seven PNC ATMs on campus. And with PNC Virtual Wallet Student®, managing your money is easier too.

Image
odu-debit-card-single

As an ODU University student and PNC customer, you can link your bank account to your Monarch ID Card and use it at PNC ATMs and other merchants. You can even request a PNC Bank Visa ® debit card designed just for Old Dominion University. For more information, click here.

 

Image
pnc banner

Select business and local events may offer ODU student discounts.

Monarch Plus Account:
  • This account serves as a University prepaid debit account that serves to make purchases at many on-campus locations, including all dining locations, select vending machines, select printers, the University Bookstore, Monarch Techstore, the Health Center, and more.
  • Monarch Plus purchases can be made at select off-campus locations.
Meal Plans and Flex Points:
  • Meal Plans are ODU's way for students to purchase food on campus, per semester.
  • Flex Points are tax-free points to be used at select Monarch Dining locations.

Account Management

Purchase flex points & meal plans, and view your account activity.

Lost Cards

What to do about lost/stolen cards.

Monarch Plus

ODU's prepaid debit account

Refunds

How to request a refund

Vending Issues

Request a refund from a vending machine

Employee ID's

How to obtain an employee ID card

PNC Bank Giveaway

View images below of our winners from the PNC Bank Giveaway! These students won our start of semester raffle, and won included prizes such as: Beats Studio 3 headphones, FitBit Charge 5, JBL Speaker, ODU Starbucks Cup, ODU 80x62 Spirit Blanket, ODU Grocery tote, ODU 54x84 Sweatshirt Blanket, and more! Stay on the lookout for more chances to win big from Monarch Card & Business Services!

To comply with the cash management regulations, PNC Bank reports as follows:

  1. Total consideration paid in the period July 1, 2021 through June 30, 2022: $225,000 ($25,000 goes toward financial literacy)
  2. Total number of customers holding student financial accounts which originated under the contract from July 1, 2020 through June 30, 2022: 522
  3. Mean student costs: $7.23 in the year ended June 30, 2022
  4. Median student costs: $0.00 in the year ended June 30, 2022