Lost your Access or ID card? Act now!
f you lose access to your ID (mobile device or physical card), contact Card Center for assistance to deactivate it right away. Contact Monarch Card & Business Services at 757-683-3508 (M-F, 8AM-5PM), or the ODU Police Department at 757-683-4000 (after hours) to protect your card from misuse. Lost or stolen cards can also be deactivated online.
Students: Mobile ID can be reactivated, once for free, then there will be a processing fee of $15.
Faculty/Staff: Physical replacement cards are available upon request for a process fee of $15.
Note: The University assumes no responsibility for illegitimate purchases from your account prior to your notifying the proper authorities that it is lost or stolen.