Our Advisory Board

Loyalty Science Lab is advised by a dozen high-level executives with deep experience in brand and customer loyalty issues. We thank these individuals for their continued guidance and support.

Cathy Burrows
Katrina Conn
Sean Claessen
Bonnie Holub

Cathy Burrows
Senior Marketing Manager, RBC Bank (USA)

Katrina Conn
Practice Director of Customer Experience & Data Science (Americas), Teradata

Sean Claessen
Chief Strategy Officer and EVP of Innovation, Bond Brand Loyalty

Bonnie Holub
Chief Architect & Associate Partner, Infosys Consulting

Barry Kirk mug
Tim Manoles
Stewart Pearson
Bert Schmidt

Barry Kirk
Principal Consultant and CX Practice Leader, Chapman & Co Leadership Institute

Tim Manoles
 Principal of Advisors Client Services, MasterCard

Stewart Pearson
Founder, Consilient Group LLC

Bert Schmidt
President and CEO at WHRO Public Media

Shriiram Varadan
Robert Welborn
Person Placeholder Profile

Shriiram Varadan
Global Product Leader – Digital Commerce for KFC, Yum! Brands

Robert Welborn
Head of Decision Science, Meta

Todd Sawyer
VP of Global Loyalty and Benefits Product, Visa

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