The Web Support Program (WSP) develops and maintains websites that align with the mission, priorities and goals of the University. Our goal is to assist our clients with creating and managing web content, including digital assets and directory listings, while leveraging University and industry established standards and best practices.
Assistance is available by submitting a detailed request of web-related issues to wsp@odu.edu. Questions or problems reported will be responded to as soon as possible, but no later than the end of the next working day.
ODU Website Redesign Project
WSP is a part of the project implementation team for the University Website Redesign Project (WRP). To learn more about this exciting project please visit the WRP website.
Kevyn Barnes
Web Content & Media Specialist
With a B.A. in Broadcast Journalism from Hampton University, Kevyn brings several years of experience in media, communications and content creation to his role at ODU. He began his career in television production before migrating to digital storytelling and web content management. Previous experience includes work at traditional news outlets, institutes of higher education and charitable nonprofits.
Carole Kiger
Senior Web Content & Media Specialist
Carole received her B.A. in Communications from Virginia Wesleyan University in 2005. She has 15+ years of experience as a public relations coordinator in higher education. In September 2016, she joined the ODU WSP team as an academic web and media specialist.
Charles McKown
Web Content & Media Specialist
Charles received his BSBA in business analytics and marketing from Old Dominion University in December of 2021. After graduating, he worked in the private sector for the Dollar Tree Corporation, focusing his efforts on strengthening their web analytics systems. Charles hopes to empower the university to more effectively reach people with web content through a deeper understanding of our users.
Cynthia Odom
Senior Web Content & Media Specialist
Cynthia is a marketing communications professional with a 25-year career in the broadcast industry and non-profit environments. After attending Virginia Tech, she worked as the marketing and public relations manager at Leitch Technology Corporation. She then worked for several non-profits, most recently serving as the communications director for The Acts 2 Network. Cynthia has been an invited speaker on the topics of social media strategy, digital media and content creation.
Shannon Randol
Web Content & Media Specialist
Shannon received her B.A. in Journalism with a focus in Strategic Communications from the University of North Texas. A majority of her career has been spent in the nonprofit sector, previously working with American Red Cross. She brings over 7 years of experience in media communications and has successfully raised thousands of dollars for at-risk children's charities.
Academic Colleges | Schools
- College of Arts & Letters
- Strome College of Business
- School of Cybersecurity
- Darden College of Education & Professional Studies
- Batten College of Engineering & Technology
- College of Health Sciences
- College of Sciences
- Patricia & Douglas Perry Honors College
- School of Continuing Education
- Graduate School
Academic Affairs
Office of the Vice Provost for Faculty Affairs & Strategic Initiatives
Office of Vice Provost for Academic Programs
- Center for Advising Administration and Academic Partnerships
- Office of Academic Success Initiatives & Support (ASIS)
- Institutional Effectiveness & Assessment
- School of Continuing Education
- Summer Studies
Regional Higher Education Centers
Administration & Finance
- Auxiliary Business Services
- Design & Capital Construction
- Office of Finance
- Budget Office
- Military Activities
- Procurement Services
- Emergency Management
- Facilities Management & Construction
- Information Technology Services (ITS)
- Public Safety
- Real Estate Foundation
- Space Management
- University Auditor
- University Counsel
Student Engagement & Enrollment Services
- Admissions
- Career Development Services
- Center for Major Exploration
- Counseling Services
- Dean of Students
- Divisional IT Support, Assessment/ Planning & Budget Management
- Educational Accessibility
- Enrollment Management
- Financial Aid
- Housing & Residence Life
- Institutional Research
- Intercultural Relations/Services for International Students
- International Admissions
- Leadership & Learning
- Student Transition & Family Services
- Recreation & Wellness
- Registrar's Office***
- Student Conduct & Academic Integrity
- Student Health Services
- Student Engagement and Enrollment Services
- Women's & Gender Equity Center
Human Resources
Research
The WSP group oversees & facilitates the Web Support Program Governance Committee. The purpose of this committee is to ensure the WSP team can share any relevant website-related information as well as to ensure we are aware of and have an opportunity to address any challenges clients are facing with managing their websites.
Please contact Megan Frost if you have questions about the WSP Governance Committee.
Kevyn Barnes
Web Content & Media Specialist
With a B.A. in Broadcast Journalism from Hampton University, Kevyn brings several years of experience in media, communications and content creation to his role at ODU. He began his career in television production before migrating to digital storytelling and web content management. Previous experience includes work at traditional news outlets, institutes of higher education and charitable nonprofits.
Carole Kiger
Senior Web Content & Media Specialist
Carole received her B.A. in Communications from Virginia Wesleyan University in 2005. She has 15+ years of experience as a public relations coordinator in higher education. In September 2016, she joined the ODU WSP team as an academic web and media specialist.
Charles McKown
Web Content & Media Specialist
Charles received his BSBA in business analytics and marketing from Old Dominion University in December of 2021. After graduating, he worked in the private sector for the Dollar Tree Corporation, focusing his efforts on strengthening their web analytics systems. Charles hopes to empower the university to more effectively reach people with web content through a deeper understanding of our users.
Cynthia Odom
Senior Web Content & Media Specialist
Cynthia is a marketing communications professional with a 25-year career in the broadcast industry and non-profit environments. After attending Virginia Tech, she worked as the marketing and public relations manager at Leitch Technology Corporation. She then worked for several non-profits, most recently serving as the communications director for The Acts 2 Network. Cynthia has been an invited speaker on the topics of social media strategy, digital media and content creation.
Shannon Randol
Web Content & Media Specialist
Shannon received her B.A. in Journalism with a focus in Strategic Communications from the University of North Texas. A majority of her career has been spent in the nonprofit sector, previously working with American Red Cross. She brings over 7 years of experience in media communications and has successfully raised thousands of dollars for at-risk children's charities.
Academic Colleges | Schools
- College of Arts & Letters
- Strome College of Business
- School of Cybersecurity
- Darden College of Education & Professional Studies
- Batten College of Engineering & Technology
- College of Health Sciences
- College of Sciences
- Patricia & Douglas Perry Honors College
- School of Continuing Education
- Graduate School
Academic Affairs
Office of the Vice Provost for Faculty Affairs & Strategic Initiatives
Office of Vice Provost for Academic Programs
- Center for Advising Administration and Academic Partnerships
- Office of Academic Success Initiatives & Support (ASIS)
- Institutional Effectiveness & Assessment
- School of Continuing Education
- Summer Studies
Regional Higher Education Centers
Administration & Finance
- Auxiliary Business Services
- Design & Capital Construction
- Office of Finance
- Budget Office
- Military Activities
- Procurement Services
- Emergency Management
- Facilities Management & Construction
- Information Technology Services (ITS)
- Public Safety
- Real Estate Foundation
- Space Management
- University Auditor
- University Counsel
Student Engagement & Enrollment Services
- Admissions
- Career Development Services
- Center for Major Exploration
- Counseling Services
- Dean of Students
- Divisional IT Support, Assessment/ Planning & Budget Management
- Educational Accessibility
- Enrollment Management
- Financial Aid
- Housing & Residence Life
- Institutional Research
- Intercultural Relations/Services for International Students
- International Admissions
- Leadership & Learning
- Student Transition & Family Services
- Recreation & Wellness
- Registrar's Office***
- Student Conduct & Academic Integrity
- Student Health Services
- Student Engagement and Enrollment Services
- Women's & Gender Equity Center
Human Resources
Research
The WSP group oversees & facilitates the Web Support Program Governance Committee. The purpose of this committee is to ensure the WSP team can share any relevant website-related information as well as to ensure we are aware of and have an opportunity to address any challenges clients are facing with managing their websites.
Please contact Megan Frost if you have questions about the WSP Governance Committee.