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Monarch TransitSAFE RIDE

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ODU campus at night.

 Request a SAFE RIDE home after dark!


Safe Ride

Use the TapRide app to request a ride:

Download TapRide for iPhone
Download TapRide for Android


What is SAFE RIDE?

SAFE RIDE is ODU's on-demand evening van service providing free rides to all Monarchs after dark. With SAFE RIDE, students, faculty, or staff can ride to a nearby residence instead of walking home alone. Riders must use the TapRide app to request a ride and present a valid ODU ID upon pickup.

COVID-19 UPDATE TO SERVICE
Traveling with more than one person? Each person in your group must request a ride individually. Due to space constraints on the SAFE RIDE vans caused by COVID-19, we cannot guarantee that members of a group will be on the same van.


BOUNDARIES

Safe Ride boundariesCLICK MAP TO ENLARGE

38th St. to Magnolia Ave.

Elizabeth River to Colley Ave.


HOURS OF OPERATION

8pm - 2am

EVERY DAY, AUGUST-MAY

SAFE RIDE does not operate during the Summer months or most academic breaks. Service may be suspended during inclement weather.




How To Request a Ride

Account Setup: First, download the FREE TapRide App to your device (Apple or Android). The first time you use the app, TapRide will ask you for some basic information. After your first ride, TapRide will recognize your phone.

1. REQUEST A RIDE

tapride

Use the Tapride app to request a ride and choose your pickup location.

2. CONFIRMATION

Tapride

Once your request is processed, you will receive confirmation, and can track your driver's ETA in the app.

3. DRIVER ARRIVAL

Tapride

You will receive notification when the driver arrives. You have 2 minutes to meet your driver before they depart for other pickups.



Information & Policies

*SAFE RIDE is NOT an emergency response service. Call 9-1-1 or (757) 683-4000 for all emergencies.

Rider Policies

  • A valid ODU ID Card must be presented upon boarding.
  • No smoking onboard.
  • No drinking or eating allowed.
  • No belligerent or unsafe behavior.
  • No luggage, bicycles or possessions too large to fit in a rider's lap are allowed onboard.
  • No animals (except service animals) are allowed onboard.
  • Due to Covid-19, face masks are required while on the van.

Request Policy

SAFE RIDE is not a flag down taxi service, and provides rides by request only. Anyone approaching the vehicle during service hours will be directed to submit a request through the TapRide App. See How to Request a Ride for more info.

Safety Measures

  • Requestors MUST present their ID cards to the driver upon entrance to the vehicle.
  • Passenger doors do not unlock until the driver puts the vehicle in park.
  • Vehicles are lit internally when the passenger doors are open.
  • Video and audio recording devices are present in the vehicles for passenger and driver safety.

No Shows

SAFE RIDE drivers will wait for 2 minutes at the pick-up location. If the requestor is not answering the alerts sent to their phone, or has found another means of transport, the driver will mark the request "No Show" in order to reach their next request in a timely manner.

Wheelchair Accessibility

SAFE RIDE has wheelchair accessible vehicles. In the meantime, requests requiring wheelchair accessibility may be submitted via the TapRide App.

Lost & Found

Lose something? Contact Transportation and Parking Services at 757-683-4358 or email monarchtransit@odu.edu.

Contact Info

Transportation & Parking Services (TPS)

4310 Elkhorn Ave., 100 Parking Garage A, Norfolk, VA 23529
757-683-4358
monarchtransit@odu.edu